This policy explains which personal data we use when you visit this website, book the apartment or stay with us, and why (EU General Data Protection Regulation, GDPR).
Who is responsible
Maeyke Kok, La Casa del Tramonto, Vellano, 51017 Pescia (PT), Italy. You can reach me at the email address on the contact page.
Visiting the website
- No tracking. The website doesn’t use analytics, advertising or social media trackers.
- Hosting. The website runs on Cloudflare. Like any web server, it briefly processes your IP address and technical data (browser, time of the request) to deliver the pages and protect them against attacks (legitimate interest, art. 6(1)(f) GDPR).
- Map. The map on the Vellano page loads its images from OpenStreetMap; your browser sends your IP address to their servers when the map is shown.
- Translate links. If you click a “Translate” link, the text opens in Google Translate, which then processes it under Google’s own privacy policy.
- Cookies: see the cookie policy.
Booking and staying
When you book directly, we use:
- Booking details: name, email address, phone number, country, dates, number of guests and your messages. Needed to handle your booking and stay (contract, art. 6(1)(b) GDPR).
- Payment: card payments are processed by Stripe. We only see the amount, the date and the last digits of your card.
- Identity documents: Italian law requires us to register every guest with the police through Alloggiati Web (art. 109 TULPS) and to pass statistical data (such as nationality, age and sex) to the Region of Tuscany for the official tourism statistics. We also keep records for the tourist tax of the Comune di Pescia (legal obligation, art. 6(1)(c) GDPR).
If you booked through Airbnb or Booking.com, those platforms are also responsible for the data you gave them, under their own privacy policies.
Reviews
If you leave a review after your stay, we show your first name, the month of your stay, your rating and your text on this website, with your consent (art. 6(1)(a) GDPR). Your booking number and email address are only used to check that the stay was real; they are not stored with the review and never shown. You can ask us to remove your review at any time.
Who processes data for us
- Beds24 (booking system, calendar and guest messages)
- Stripe (card payments)
- Cloudflare (website hosting and the website’s own database for reviews and events)
They only process data on our instructions. Some of them may process data outside the EU (for example in the United States); in that case this happens under the safeguards of the GDPR, such as the EU-US Data Privacy Framework or the European Commission’s standard contractual clauses.
How long we keep data
- Booking, payment and tax records: 10 years, as required by Italian tax law.
- Identity data for the police registration: only as long as the law requires.
- Messages: up to 2 years after your stay.
- Reviews: until you ask us to remove them.
Your rights
You can ask to see, correct or delete your data, to restrict or object to its use, and to receive your data in a portable format. Where we rely on your consent, you can withdraw it at any time. Write to the email address on the contact page. You also have the right to complain to the Italian data protection authority, the Garante per la protezione dei dati personali (garanteprivacy.it).
We don’t use automated decision-making or profiling.
Last updated: 10 November 2026